1) the car is different from I chosen and expectation
2) when I went to check in and take the car, the amount that I need to pay is greater than the amount that printed on the reservation email’s receipt ( after deduction of kid car seat) - and I asked the staff for the discrepancy - she just asked me which agent company that I used and told me to contact zuzuche ! And further told me if not pay the new amount, I cannot take the car - it seem just the random price as they can change when I take the car , no matter what is the reservation details are !
The first time for car rent for travel - convenient