從借車到還車都很順利,有提補充保險,但是沒有推銷
很好
英國路窄車快,小心駕駛
We booked a compact SUV but was given an economy class Ford Fiesta. Didn\'t really noticed they were different class vehicles at that moment because we were already in confusion about the full zero liability insurance we had purchased while the staff tried to convince us it still had a one thousand pound excess and we probably had to pay some more for a zero excess cover. Dragged on for a while then the staff proceeded with the procedures then finally told us we actually had full cover with zero excess. Took the car, on the road to Manchester then started to realize we actually paid for an Opel Crossland X...feeling ripped off. The good thing was when we returned the Fiesta at Edinburgh Airport we told the Avis guy about this and he recalculated the whole thing right away and gave us back more or less the excessive payment. Avis needs more honest staff like this one.
滿意
雖然提車時問了不少要不要再買補充保險的問題(也是人家工作內(nèi)容和盈利方式),但整體還是很平和的,也不會為難。服務態(tài)度很好,主動提示了不少細節(jié),認真給翻合同,還提醒了收費詳情。還車方便,在機場入口旁邊五十米就是辦公區(qū),查車快速,聊了下自駕感受,很開心。
客服幫忙查詢了租車公司的相關(guān)政策細節(jié),贊。
取車很快,還車更快
滿意
上車后左舵很快適應